Gas leaks are a serious problem for property owners, and early detection can make a huge difference in preventing disasters. Knowing what to do when a gas leak occurs is crucial for your safety.

In this blog, we’ll cover everything from identifying the signs to understanding who to call for help. We’ll also provide tips on how to protect your loved ones from the dangers of gas leaks.

What Are the Signs of a Gas Leak?

A gas leak occurs when gas escapes from pipes or appliances. Natural gas is highly flammable and can lead to dangerous situations like fires, explosions, or carbon monoxide poisoning if not addressed quickly.

Here are the most common signs that you might have a gas leak in Melbourne:

1. The Smell of Gas

The most obvious sign of a gas leak is the unmistakable smell of gas. Natural gas itself is actually odourless, but gas companies add a chemical called mercaptan to give it a distinct, sulphur-like or rotten egg smell.

2. Hissing or Whistling Sounds

If you hear a hissing, whistling, or roaring noise near your gas lines or appliances, it’s likely that gas is escaping under pressure. This sound can occur near a damaged pipe, valve, or gas appliance. 

3. Discoloured Plants

Gas can affect plant health, and if you notice any plants near the pipeline or meter looking unusually unhealthy, it could be a sign that something is wrong.

4. Physical Symptoms of Exposure

If you’ve been near a gas leak, you will begin to experience physical symptoms. These can include:

  • Headaches
  • Dizziness
  • Nausea
  • Fatigue
  • Shortness of breath

If you or anyone in your household starts experiencing these symptoms and you suspect a gas leak, leave the area right away and seek medical attention.

5. Unexplained Changes in Your Gas Meter Reading

If your gas meter is running faster than usual or seems to be consuming more gas than normal without any changes in usage, it could be an indicator of a leak. This is especially the case if you haven’t used any additional gas appliances and the meter reading has significantly increased.

Why Gas Leaks Happen

1. Aging Gas Lines

Over time, gas lines can weaken due to corrosion or general wear. If your home has old gas pipes, regular inspections are crucial to catch leaks before they escalate.

2. Damaged Gas Appliances

Gas appliances like stoves and heaters can develop faults with age. Damaged hoses or valves can cause leaks, so it’s important to inspect appliances regularly.

3. Poor Installation

Improper installation of gas lines or appliances can lead to leaks. Always ensure a licensed gas fitter handles installation to avoid disaster.

4. Gas Pipe Shifting or Ground Movement

Shifting soil or ground movement after heavy rain can cause underground gas pipes to crack. This can lead to slow, undetected leaks, so have your pipes checked after significant weather changes.

What to Do if You Have a Gas Leak

If you suspect a gas leak, it’s crucial to act quickly and safely. Here’s what you need to do:

1. Avoid Using Electrical Devices

Don’t touch light switches, power points, appliances, or your phone inside the property. Even the smallest spark could ignite the gas and cause an explosion.

2. Ventilate the Space 

If it’s safe to remain inside for a moment, open doors and windows to let fresh air circulate. This helps dilute the gas and reduces the risk of it building up to dangerous levels.

3. Turn Off the Gas Supply

If you know how and can access it safely, shut off the gas at the main meter. If you’re unsure, skip this step and leave it to the professionals.

4. Evacuate the Area

Once you’ve taken the above steps (if possible), leave your property immediately with everyone, your pets and move to a safe distance. Stay away from the leak and do not attempt to re-enter or investigate further.

5. Call the Experts and Wait for Them

Once you’re safely outside, call a professional and stay away until they confirm it’s safe to return. Professionals have the right tools and training to accurately locate, repair, and test the leak, ensuring everything is safe before restoring your gas supply.

Gas Leak: Who to Call During an Emergency?

1. Local Gas Distributor

In Melbourne, if you suspect a gas leak near your meter or outside your home, you should contact your local gas distributor. They provide emergency services, and their team will assess and repair the problem. 

  • Australian Gas Networks: If you live in North and Southeast Melbourne, call 1800 427 532.
  • Multinet Gas: For those in Inner and Outer East Melbourne, reach out to 132 691.
  • AusNet Services: If you’re in the West Melbourne area, call 13 67 07.

2. Licensed Gas fitter

For a gas leak inside your home or business, a licensed gas fitter is the best person to call. Don’t attempt to fix the leak yourself, gas fitting is a regulated profession for a reason. Make sure to hire a licensed professional for any gas appliance repair and installation work. 

Always ask for a Certificate of Compliance after the work is completed to ensure safety standards were met.

3. Emergency Services 

If the gas leak is severe and you believe there is an immediate risk of fire or explosion, call Triple Zero (000) for emergency services. Firefighters and police will assist in evacuating the premises and managing the situation until professionals arrive to handle the gas leak.

Conclusion

When dealing with gas leaks in Melbourne, quick action is crucial. Follow the tips mentioned above to stay safe, and if you suspect a leak near your meter, contact your local gas distributor immediately. 

For internal gas leaks or appliance-related issues, reach out to 24 Hour Trade Services at 1300 229 897. You can also contact us through our online form.  Our team is available 24/7 to assist with gas repairs.